Admin & Front Desk Executive

Are you a proactive, organized individual who thrives in a dynamic, people-focused workplace? CTC Global is seeking an Admin & Front Desk Executive to join our team in Bali. This role is perfect for someone who enjoys front office duties, administration, facilities management, and ensuring a smooth and welcoming experience for our guests. At CTC Global, we are dedicated to providing exceptional service and creating a positive work environment. In this role, you will be the first point of contact for our guests, handling inquiries, reservations, and ensuring all front desk operations run efficiently. You will also manage administrative tasks, coordinate with various departments, and maintain the cleanliness and functionality of our facilities. Join us in Bali and be part of a team that values your contributions and helps you grow professionally.

As an Admin & Front Desk Executive at CTC Global in Bali, you will play a crucial role in ensuring our guests have a memorable stay. You will be responsible for greeting guests, checking them in and out, and handling their requests. Daily tasks include managing reservations, processing payments, and ensuring all front desk operations are running smoothly. You will also be involved in administrative tasks such as data entry, filing, and coordinating with other departments. Additionally, you will maintain the cleanliness and functionality of our facilities, ensuring they meet high standards. This role offers a dynamic and rewarding environment where you can develop your skills and contribute to a vibrant team.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests at the front desk, providing excellent customer service.
• Handle check-ins and check-outs, including room assignments and billing.
• Manage reservations and bookings, ensuring accurate and timely processing.
• Process payments and handle guest inquiries and complaints.
• Maintain accurate records and documents, including guest information and reservations.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
• Monitor and maintain the cleanliness and functionality of the front desk area and common areas.
• Assist in organizing and managing administrative tasks, such as data entry and filing.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or administrative role, preferably in the hospitality industry.
• Proven ability to handle multiple tasks and prioritize work effectively.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Familiarity with hotel management systems and reservation software.
• Ability to work well under pressure and in a fast-paced environment.
• Fluency in English and Bahasa Indonesia.
• Valid driver's license and reliable transportation.

🛠️ Keahlian

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